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Fare Rules

The table below is intended as a guide only to our Fare Rules. Unless we state otherwise:

  • dollars or ‘$’ is a reference to Australian dollars; and
  • all dollar amounts include any applicable GST.

Full Fare Rules can also be viewed during the booking process or you can contact us at reservations@flycorporate.com.au or an Authorised Agents for further details.

Fare Type Web Deal Discount Saver Flexible
Travel Class

Economy

Economy

Economy

Economy
Booking Changes

(including

no show)

Before the day of scheduled departure:

  • changes can be made on-line at the Fly Corporate website, by contacting our office on 1300 851 269 or contacting an Authorised Agent;
  • for changes made over the phone, you must pay the Service Fee applicable as at the date of the change;
  • your original fare may be used as credit towards the payment of a new fare of equal or higher value, provided the new fare conditions are met;
  • at the time of making the change you must pay the Booking Change Fee applicable and any fare difference between the fare for your new booking and the original fare;
  • your new booking must be for travel anywhere on the Fly Corporate network within 12 months of the date the original ticket was issued. However, you cannot use the credit to re-book and travel on the same day; and
  • the original ticket value is non-refundable and remains non-refundable at all times.

Changes on the day of scheduled departure:

  • not permitted. Loss of fare.

Before the day of scheduled departure:

  • changes can be made on-line at the Fly Corporate website, by contacting our office on 1300 851 269 or contacting an Authorised Agent;
  • for changes made over the phone, you must pay the Service Fee applicable as at the date of the change;
  • your original fare may be used as credit towards the payment of a new fare of equal or higher value, provided the new fare conditions are met;
  • at the time of making the change you must pay the Booking Change Fee applicable and any fare difference between the fare for your new booking and the original fare;
  • your new booking must be for travel anywhere on the Fly Corporate network within 12 months of the date the original ticket was issued. However, you cannot use the credit to re-book and travel on the same day; and
  • the original ticket value is non-refundable and remains non-refundable at all times.

Changes on the day of scheduled departure:

  • not permitted. Loss of fare.

Before the scheduled departure time:

  • changes can be made on-line at the Fly Corporate website, by contacting our office on 1300 851 269 or contacting an Authorised Agent;
  • for changes made over the phone, you must pay the Service Fee applicable as at the date of the change;
  • your original fare may be used as credit towards the payment of a new fare of equal or higher value, provided the new fare conditions are met;
  • at the time of making the change you must pay the Booking Change Fee applicable and any fare difference between the fare for your new booking and the original fare; and
  • your new booking must be for travel anywhere on the Fly Corporate network within 12 months of the date the original ticket was issued.

After the scheduled departure time:

  • not permitted. Loss of fare.

Before the scheduled departure time:

  • changes can be made on-line at the Fly Corporate website, by contacting our office on 1300 851 269 or contacting an Authorised Agent;
  • for changes made over the phone, you must pay the Service Fee applicable as at the date of the change;
  • your original fare may be used as credit towards the payment of a new fare of equal or higher value, provided the new fare conditions are met;
  • at the time of making the change you must pay any fare difference between the fare for your new booking and the original fare; and
  • your new booking must be for travel anywhere on the Fly Corporate network within 12 months of the date the original ticket was issued.

After the scheduled departure time:

  • not permitted. Loss of fare.
Name Changes

Not permitted.

Not permitted.

Permitted. At the time of making the change you must pay:

  • the Booking Name Change Fee applicable; and
  • any fare difference between the fare for your new booking and the original fare.

Permitted.
Cancellations

(including

no show)

Before the day of scheduled departure:

  • re-booking – see ‘Booking Changes’ above;
  • ticket value can be used towards a new booking of equal or higher value for travel anywhere on the Fly Corporate network within 12 months of the date that the original ticket was issued. This credit must be used within 12 months of the date the original ticket was issued. However, you cannot use the credit to re-book and travel on the same day;
  • no refund;
  • any credit is the Australian dollar price; and
  • the original ticket value is non-refundable and remains non-refundable at all times.

On the day of scheduled departure:

  • not permitted. Loss of fare.

Before the day of scheduled departure:

  • re-booking – see ‘Booking Changes’ above;
  • ticket value can be used towards a new booking of equal or higher value for travel anywhere on the Fly Corporate network within 12 months of the date that the original ticket was issued. This credit must be used within 12 months of the date the original ticket was issued. However, you cannot use the credit to re-book and travel on the same day;
  • no refund;
  • any credit is the Australian dollar price; and
  • the original ticket value is non-refundable and remains non-refundable at all times.

On the day of scheduled departure:

  • not permitted. Loss of fare.

Before the scheduled departure time:

  • re-booking – see ‘Booking Changes’ above;
  • ticket value can be used towards a new booking of equal or higher value for travel anywhere on the Fly Corporate network within 12 months of the date that the original ticket was issued. This credit must be used within 12 months of the date the original ticket was issued;
  • refund permitted – a Booking Cancellation Fee per person applies; and
  • any refund or credit is the Australian dollar price.

After the scheduled departure time:

  • not permitted. Loss of fare.

Before the scheduled departure time:

  • fare is fully refundable; and
  • any refund or credit is the Australian dollar price.

After the scheduled departure time:

  • not permitted. Loss of fare.
Children / Infants

Child discounts do not apply.

Infants (under 2 years) without a seat travel free of charge. Infants must be accompanied, with a maximum of one infant per adult travelling.

Children aged between 2 to 11 years on the date of their return flight or single flight (if traveling one way) can travel at 75% of the adult fare, plus any airport taxes. Does not apply for Unaccompanied Minors and is only available for bookings made directly via the Fly Corporate website or through an Authorised Agent (can only be booked online).

Infants (under 2 years) without a seat travel free of charge. Infants must be accompanied, with a maximum of one infant per adult travelling.

Children aged between 2 to 11 years on the date of their return flight or single flight (if traveling one way) can travel at 75% of the adult fare, plus any airport taxes. Does not apply for Unaccompanied Minors and is only available for bookings made directly via the Fly Corporate website or through an Authorised Agent (can only be booked online).

Infants (under 2 years) without a seat travel free of charge. Infants must be accompanied, with a maximum of one infant per adult travelling.

Children aged between 2 to 11 years on the date of their return flight or single flight (if traveling one way) can travel at 75% of the adult fare, plus any airport taxes. Does not apply for Unaccompanied Minors and is only available for bookings made directly via the Fly Corporate website or through an Authorised Agent (can only be booked online).

Infants (under 2 years) without a seat travel free of charge. Infants must be accompanied, with a maximum of one infant per adult travelling.
Frequent Flyer

Points are not earned.

Points are not earned.

Points are not earned.

Points are not earned.
Other Information

A Service Fee will apply to all phone bookings made with Fly Corporate reservations. This fee is not charged for bookings made directly via the Fly Corporate website.

A Credit Card Payment Fee will be charged for all cards used when making a booking directly with Fly Corporate.

A Service Fee will apply to all phone bookings made with Fly Corporate reservations. This fee is not charged for bookings made directly via the Fly Corporate website.

A Credit Card Payment Fee will be charged for all cards used when making a booking directly with Fly Corporate.

A Service Fee will apply to all phone bookings made with Fly Corporate reservations. This fee is not charged for bookings made directly via the Fly Corporate website.

A Credit Card Payment Fee will be charged for all cards used when making a booking directly with Fly Corporate.

A Service Fee will apply to all phone bookings made with Fly Corporate reservations. This fee is not charged for bookings made directly via the Fly Corporate website.

A Credit Card Payment Fee will be charged for all cards used when making a booking directly with Fly Corporate.