Fly Corporate, Your Regional Airline

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COVID-19 Travel Health


Fly Corporate is committed to providing a safe travel environment for our customers and work environment for our employees. Whilst the risk of catching Coronavirus on an aircraft is low, we are sharing some information below to help you feel more informed when travelling. We are also closely monitoring the advice provided from the Australian Government and associated medical authorities and have implemented additional precautionary measures in accordance with official recommendations.

Temperature Testing

Where operationally possible you will have your temperature taken at our check-in counter (and/or at the boarding gate) before departure. This precautionary measure is designed to protect passengers, our employees and the community during the COVID-19 pandemic. We reserve the right to deny boarding to any passenger who does not comply with temperature testing.

Onboard Measures

Where operationally possible we have staggered seating arrangements in place resulting in alternating occupied and unoccupied seats (unless passengers are travelling together such as a parent and infant). Additionally passengers are required to wear face masks whilst on the aircraft. Passengers when boarding the aircraft will be issued with a free face mask and free small alcohol wipe with which they may additionally clean touch points such as seat belt buckles, tray tables and air vents. Note:

- The face mask must cover your nose and mouth area and be worn whilst on-board the aircraft.
- You must ensure that masks are a snug but comfortable fit on the side of the face and are adequately secured.
- We reserve the right to deny carriage for failure to comply with this requirement.

It is essential that passengers adhere to the correct protocols when wearing a face mask, refer to the World Health Organisation. Face mask exemptions apply for infants and young children (who may not be able to keep a mask on) and passengers who have a disability or pre-existing medical condition which may prevent them from being able to wear a face mask (such as breathing difficulties or requiring oxygen). If this applies to you it is your responsibility to present supporting medical documentation to staff at our check-in counter.

Onboard Air Quality

Our Saab 340B Plus aircraft are equipped High Efficiency Particle Air (HEPA) filters, similar to what is used in hospital environments. These devices filter dust particles and airborne contaminants meaning the supplied air quality on the aircraft is essentially sterile. Our Metro 23 aircraft do not recirculate cabin air which means the airflow through the cabin is continually refreshed from the external atmosphere (negating the requirement for filters).

Aircraft Cleaning

We have always maintained high standards when cleaning our aircraft. Our staff are trained with the latest hygiene protocols and we have taken additional precautionary measures including the use of strong disinfectant to sanitize all areas on the aircraft.

Travelling With Hand Sanitiser

You may bring your own hand sanitiser when you travel. Hand sanitiser is considered a toiletry item, and is permitted to be carried in carry-on luggage and/or checked baggage in restricted quantities. Many hand sanitisers contain flammable liquids as the antiseptic which means there are regulatory restrictions on the quantity permitted to be carried onboard the aircraft. A single item must not exceed 500g/500ml with the total of all toiletry articles, including aerosols and perfumes, not exceeding 2kg/2L. Aerosol and perfume nozzles must be protected, e.g. be fitted with a protective cap.

Protect Yourself

The range of simple measures advised by the Australian Department of Health and World Health Organisation are effective even for passengers on a flight: maintaining hand hygiene, covering coughs and sneezes, avoiding touching other people and avoiding travelling if becoming unwell.

More Information

You should seek your doctor’s advice if you have flu-like symptoms. For additional information also visit the Australian Department of Health or phone the National Coronavirus Health Information Line on 1800 020080.